The commission on every single order
Delivery platforms are convenient, but they can take up to 30% commission and they own your customer data. For a small kitchen on thin margins, that's brutal. A website with your own menu and ordering keeps far more of every order in your pocket.
Own the customer, own the repeat order
On the apps, the customer belongs to the app — which will happily show them a competitor next time. Your own site, and the customers it captures, means the repeat orders, the regulars and the loyalty are yours to keep.
The basics, done properly
Even without online ordering, a fast site with your menu, hours, photos and a map captures the large number of people who simply search your name to check before they visit or call. Miss that and you lose them to the place that shows up properly online.
Key takeaways
- ✓Keep the commission the apps take
- ✓Own your customers and their repeat orders
- ✓Menu + hours + map captures name-searchers
- ✓Your regulars belong to you, not an app
Want this for your business?
Quolto builds, hosts and looks after it for you — from £5/month, no contract, you own it.
See plansIllustrative guide — every business is different. Genuine client stories will join these pages as they go live.